Advanced · Executive-friendly evenings · 4 weeks
Blameless reviews that change roadmaps
Turn incident retrospectives into durable roadmap items executives can recognise.
Blameless culture fails when notes disappear into wikis. This advanced course links review findings to allocation conversations, using language borrowed from product discovery. You will practise facilitation, metric selection for follow-up, and closing loops with design partners.
What is inside
- Facilitation scripts for emotionally charged retros
- Metric pick lists tied to corrective actions
- Executive one-pagers with plain-language risk statements
- Templates for pairing retro actions with OKRs
- Role rotation between scribe and facilitator
- Mentor shadow on one real retro you bring (NDA permitting)
- Library of anonymised retro excerpts for study
Outcomes
- Facilitate a retro scored with cohort rubric
- Attach at least three retro actions to visible roadmap items
- Deliver an exec one-pager summarising systemic fixes
Facilitator
Portrait placeholder for Isabelle Fontaine
Isabelle Fontaine
Former COO chief of staff turned reliability coach; specialises in translating technical debt into portfolio language.
Tuition reference: SGD 1,540 · schedule Wed narrative labs · Fri exec simulations · track Leadership narrative
Questions cohorts ask
Notes from participants
“Client in mobility tech — exec one-pager template finally linked retro actions to OKRs without drama.”Anonymous facilitator
“Metric pick list exposed how often we chose vanity graphs that could not prove fixes worked.”Jia Hao · Tech lead · 4.3/5 · Google
“Still tightening facilitation pace — scripts are dense — but the roadmap linkage exercise was eye-opening.”Elena