Rhythm of delivery
Each cohort follows the same spine with different depth settings. You always know which artefact is due, which mentor signs it off, and how it feeds your final narrative.
- Intake diagnostic — short async questionnaire plus optional 15-minute call.
- Week zero packet — readings, glossary, and sandbox credentials with expiry dates.
- Guided labs — paired exercises with mentor checkpoints every ninety minutes.
- Drill window — facilitated simulations with scorecards instead of surprise grades.
- Portfolio studio — structured critique borrowing from design review norms.
- Alumni desk — optional drop-in for three months after completion.
Before / after snapshot
Before
- Dashboards only opened during incidents.
- Runbooks read like encyclopaedias.
- Retro actions lived in side chats.
After
- Weekly annotated boards tied to deploy windows.
- Runbook slices pinned beside bridge agendas.
- Retro follow-ups linked to roadmap epics.